Terms & Conditions

Welcome to PM Volt. These Terms & Conditions govern your access to and use of the PM Volt website, products, services, and related facilities. By accessing this website or purchasing any product from us, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use this website or purchase our products.

1. About PM Volt

PM Volt is engaged in the business of supplying and selling lithium batteries and related battery products, components, accessories, and energy-storage solutions.

Throughout these Terms & Conditions, the terms "PM Volt," "we," "us," or "our" refer to PM Volt, while "customer," "you," or "your" refers to any person or entity accessing our website or purchasing our products.

2. Website Usage

You agree to use this website only for lawful purposes. You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorized access to our website, server, database, or systems.

• Copy, reproduce, modify, distribute, or commercially exploit our website content without written permission.

• Upload malicious software, viruses, or harmful code.

• Use our website in a manner that may damage, disable, or interfere with its operation.

PM Volt reserves the right to restrict or terminate access to the website if these terms are violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, capacities, prices, and other information displayed on our website are accurate.

However:

• Product images may differ slightly from the actual product.

• Specifications may be updated or changed by the manufacturer without prior notice.

• Actual battery performance may vary depending on usage conditions, temperature, charging system, load, installation, maintenance, and other factors.

• Availability of products may change without prior notice.

The information provided on the website should not be considered a guarantee of a particular performance level unless expressly stated in writing.

4. Battery Selection and Compatibility

Customers are responsible for ensuring that the selected battery is suitable for their application.

Before purchasing a battery, customers should verify requirements including, where applicable:

• Voltage

• Capacity

• Battery chemistry

• Dimensions

• Weight

• Maximum charging current

• Maximum discharge current

• Charger compatibility

• BMS requirements

• Inverter/controller compatibility

• Operating temperature

• Intended application

PM Volt may provide product information or general guidance, but the customer remains responsible for confirming compatibility with their equipment or system unless PM Volt has expressly agreed in writing to undertake such responsibility.

5. Orders and Acceptance

Placing an order through our website does not necessarily constitute final acceptance of the order.

PM Volt reserves the right to:

• Accept or reject an order.

• Cancel an order due to product unavailability.

• Correct pricing or product information errors.

• Request additional information before processing an order.

• Cancel transactions suspected of fraud or unauthorized activity.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund policy.

6. Prices and Payments

All prices displayed on the website are subject to change without prior notice.

Unless specifically stated otherwise, applicable taxes, shipping charges, installation charges, and other additional costs may be charged separately.

Payment must be made through the payment methods made available by PM Volt.

An order will normally be processed after successful confirmation of payment.

7. Shipping and Delivery

PM Volt will make reasonable efforts to dispatch products within the estimated delivery period communicated at the time of purchase.

However, delivery dates may be affected by:

• Courier or logistics delays

• Weather conditions

• Natural disasters

• Government restrictions

• Transportation issues

• Incorrect customer address or contact details

• Regional restrictions

• Other circumstances beyond PM Volt's reasonable control

Estimated delivery dates are therefore not guaranteed unless expressly agreed in writing.

The customer must provide accurate delivery information when placing an order.

8. Inspection on Delivery

Customers are advised to inspect the package and product upon delivery.

If the package appears seriously damaged, opened, leaking, deformed, or otherwise compromised, the customer should document the condition with photographs/videos and notify PM Volt as soon as possible.

Any transportation-related damage should be reported within the period specified in PM Volt's applicable return or replacement policy.

9. Installation and Safe Use

Lithium batteries must be installed, charged, stored, transported, and operated in accordance with the manufacturer's instructions and applicable safety requirements.

Customers must not:

• Open or dismantle the battery unnecessarily.

• Modify the battery or Battery Management System (BMS).

• Short-circuit the battery terminals.

• Use an incompatible charger.

• Expose the battery to unsuitable temperatures, water, fire, or excessive heat.

• Attempt unauthorized repairs.

• Use damaged or visibly swollen batteries.

• Connect batteries in configurations not approved for the product.

• Use the battery outside its specified operating limits.

Improper installation, modification, charging, storage, or use may result in damage to the battery, property, or persons and may void the applicable warranty.

10. Warranty

Products supplied by PM Volt may be covered by a manufacturer's or PM Volt's limited warranty, subject to the specific warranty terms applicable to the product.

Warranty coverage may depend upon:

• Product model

• Purchase date

• Serial number

• Proper installation

• Proper charging and usage

• Compliance with operating specifications

• Maintenance requirements

The warranty generally does not cover damage caused by misuse, physical damage, unauthorized modification, improper installation, incompatible charging equipment, water or fire damage, accidental damage, overcharging, deep discharge beyond specified limits, or use outside recommended conditions.

The exact warranty period and exclusions applicable to a particular product will be communicated in the relevant warranty documentation.

11. Returns and Replacement

Returns, replacements, and refunds are subject to PM Volt's applicable return and refund policy.

Products may be eligible for return or replacement only where the applicable policy permits it.

Customers may be required to provide:

• Order/invoice details

• Product serial number

• Photographs or videos

• Description of the issue

• Other information reasonably required to evaluate the claim

Products that have been modified, dismantled, physically damaged, improperly installed, or misused may not qualify for return, replacement, or warranty service.

12. Battery Safety

Lithium batteries require appropriate handling and storage.

Customers are responsible for following all applicable safety instructions provided with the product.

If a battery becomes unusually hot, swollen, damaged, emits an unusual smell, leaks, smokes, or otherwise appears unsafe, discontinue use immediately and keep the battery away from combustible materials. Do not attempt unauthorized repairs.

Contact PM Volt or an appropriately qualified service professional for further assistance.

13. Intellectual Property

All website content, including but not limited to:

• Logos

• Brand names

• Product descriptions

• Images

• Graphics

• Text

• Website design

• Software

• Videos

• Downloadable materials

is owned by or licensed to PM Volt and is protected by applicable intellectual-property laws.

No part of the website may be copied, reproduced, modified, republished, distributed, or commercially exploited without prior written permission from PM Volt.

14. Third-Party Links

Our website may contain links to third-party websites or services.

PM Volt does not necessarily control or endorse such third-party websites and is not responsible for their content, availability, privacy practices, products, or services.

Users access third-party websites at their own risk.

15. Limitation of Liability

To the maximum extent permitted by applicable law, PM Volt shall not be responsible for indirect, incidental, special, consequential, or business losses arising from the use or inability to use our products or website.

PM Volt's liability, where legally applicable, shall be limited to the extent permitted under applicable law and the specific terms of the relevant transaction or warranty.

Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.

16. Force Majeure

PM Volt shall not be responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, war, strikes, transportation disruptions, government restrictions, epidemics, supply-chain disruptions, power failures, or other unforeseen events.

17. Privacy

Personal information submitted through the PM Volt website may be handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you should review the applicable Privacy Policy to understand how your information may be collected, used, stored, and processed.

18. Changes to These Terms

PM Volt reserves the right to modify or update these Terms & Conditions at any time.

Changes will become effective when published on the website unless otherwise stated.

Customers are encouraged to review this page periodically.

19. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable law, disputes relating to the website, products, services, or these Terms & Conditions shall be subject to the jurisdiction of the competent courts having jurisdiction over PM Volt's registered/business location.

20. Contact Us

For questions regarding these Terms & Conditions, products, warranty, returns, or other matters, please contact PM Volt through the contact information published on our website.

PM Volt
Lithium Battery & Energy Solutions
Website: [Insert Website URL]
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

Acknowledgement

By accessing the PM Volt website, placing an order, or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.